Privacy Policy
This Privacy Policy explains how Ustazi collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We may collect information such as your name, email address, phone number, country, city, role, subject preferences, tutor profile details, booking information, and communications with Ustazi.
2. How We Use Your Information
To create and manage user accounts.
To review and publish tutor profiles.
To connect students, parents, and tutors.
To process bookings, payments, and support requests.
To improve Ustazi services and user experience.
To send important platform updates and service communications.
3. Payment Information
Payment details may be processed by third-party payment providers. Ustazi does not store full card details unless explicitly supported and secured by our payment provider.
4. Sharing Information
We may share necessary information between students, parents, and tutors to facilitate tutoring services. We may also share information with service providers who help us operate the platform.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online service is completely secure.
6. Cookies and Analytics
Ustazi may use cookies and analytics tools to understand website performance, improve user experience, and measure marketing effectiveness.
7. Data Retention
We retain personal information as long as needed to provide our services, comply with legal obligations, resolve disputes, and improve the platform.
8. Your Rights
You may request to access, correct, or delete your personal information by contacting us. Some information may be retained where required for legal, security, or operational reasons.
9. Children and Students
If a student is under the required age to create an account independently, a parent or guardian should be involved in using the platform.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
11. Contact
For privacy questions, contact us at support@ustazi.app.